Cassandra specializes in workers' compensation claims and understands the employer perspective as well as the broker management side. She works as an advocate for her clients to achieve claim resolution through aggressive claims management. Cassandra is committed to providing exemplary customer service to her clients, working closely with insurance carriers and others to obtain the most favorable outcome possible. But claims management isn't the whole picture. To help reduce claims in both severity and quantity, Cassandra works closely with safety and human resources professionals to develop programs that encourage a positive safety, HR, and claims culture.