Doug Bishop’s leadership and creative capabilities have proven valuable in branding Bouchard Insurance as the premier insurance agency in the Southeast. He joined Bouchard in 1997 as a Commercial Lines Sales Executive after graduating from Florida State University. Before becoming CEO, he held several key positions in the organization: Workers’ Compensation Division Manager, Sarasota Division Manager, and Vice President of Sales. He was a majority owner of Bouchard Insurance and the third CEO in the agency’s rich history. Today, he is the CEO of the Bouchard Region of the Marsh & McLennan Agency.
Doug and his executive team’s focus on creating a “Client First” purpose throughout the organization on all levels has paid off. Since taking over as CEO in 2009, the agency has recognized a 64% organic growth rate and an average revenue retention rate of 90%. Most importantly, the collective desire of Bouchard colleagues to promote the “Client First” purpose has created a workplace that is recognized year after year as one of the Best Places to Work by multiple regional and state publications.
Doug has a passion for creating an organization that encourages and promotes the insurance industry as a career path for future generations. This has resulted in not only a successful Producer-in-Training (PIT) Program for recent college graduates and sales professionals, but also the willingness and ability to recruit and develop candidates new to the industry in all positions. Today, over 70% of the 260 person team was introduced to the insurance industry by Bouchard. Doug and his team have focused on new resources designed with today’s client in mind. From improving upon resources such as CompPro® (a systematic approach to managing workers’ compensation programs), or creating new resources in employee benefits with HR Services, benefits technology and claims advocacy, the goal is always to deliver the resources necessary for clients to improve their overall insurance program.
Under his leadership, the company has received numerous achievements: 2014 A.M. Best Magazine top 10 Agencies That Get it Right, 2010 through 2019 Best Places to Work in Florida, Florida Trend Magazine, 2009-2019 Tampa Bay Times Top Workplaces, and Independent Agent Magazine’s “Next Generation Role Model”.
Doug currently holds the positions of Intersure Board Member (Past President), CEO Council of Tampa Bay Board Member (Past Chair), Pinellas County Education Foundation Board Member (Chair), and is a member of the Florida State University RMI Advisory Board, the Bank of Tampa Pinellas Advisory Board, and Jameis Winston’s Dream Forever Foundation Advisory Board.