Heidi Orstad serves as the MMA Upper Midwest Regional Clinical Consultant with the Planning and Analytics for Total Health (PATH) team. In this role Heidi supports employers as they seek to control health care costs, improve health outcomes and promote employee engagement through analytic-based state of the art innovations and reporting.
Heidi has her Doctorate in Nursing Practice and has been a nurse executive for over 12 years in national and regional Health Plan case management operations and in the Acute Care Hospital setting. She also has years of experience in practice in pediatric oncology, labor and delivery, and adult and geriatric community health nursing and serves as President of Minnesota’s chapter of the American Nurse’s Association.
While a program leader with Optum, Heidi implemented a dedicated concierge health plan for a National Bank Client. This role involved partnering with two other national carriers to create and deliver dedicated case management, wellness, Pharmacy, behavioral health, nurse line and treatment decision support for their new high deductible plan. Each member of the national interdisciplinary team steered members towards the right care at the right time with the right provider at the right place resulting in steady increases in in-network utilization and consistent reductions in care gaps.
Heidi was also an instrumental part of the client’s innovation team, and her Fertility Program Design was selected by the Client’s leadership as the winning innovation for 2015-2016 given the group’s largely female demographic. The Fertility Program model served as a successful and reproducible strategy for two other national companies Heidi served.