Jennifer has over twenty years of experience handling workers’ compensation claims. Prior to Marsh & McLennan Agency, known locally as Insurance Associates, she worked with several major insurance carriers as an investigative case manager, lost time adjuster and resolution/litigation specialist. She has also worked for a large defense workers’ compensation firm as a paralegal. Jennifer’s prior experience as Senior Workers’ Comp Advocate at a large Baltimore, MD agency further enhances her strengths as an advocate for our clients. At MMA, Jennifer is responsible for ensuring that w/c claims are managed appropriately from first report through settlement. She holds regular claim review meetings with clients to assist them in reducing their reserves and not only facilitates the resolution of claims, but also is a strong advocate for our clients with the carriers. Jennifer holds her MD Property & Casualty license. In her spare time, Jennifer enjoys spending time with her son, traveling, bike riding and kayaking.