Laura Callahan has been with J.W. Terrill since 2005 and is a responsible for the account management of a book of business and is also a unit manager who manages and directs all aspects of the team to insure service standards are met.
Laura’s focus within this role is to be the main point of contact for her clients for their service needs. Laura has a proactive work model so clients will be prepared for changes in an ever-evolving industry.
In the managerial role, Laura is responsible for providing overall leadership to the team, including strategic planning, development and implementation of the unit workflow.
Laura has worked in the insurance industry since graduating from high school at Northwest R-1 High School and has experience on the provider side, the carrier side, and on the broker/consultant side for over 17 years.