Michelle Dortch

Senior Employee Health & Benefits Consultant

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Kansas City, Overland Park, Kansas

As the Senior Benefits Consultant at Marsh & McLennan Agency, Michelle is responsible for designing and implementing cost-effective comprehensive benefits programs for her clients. Michelle helps employers stay on top of the latest Affordable Care Act (ACA) rules, regulations and requirements and has developed a niche talent in helping employers with the compliance challenges of a variable hour workforce. Michelle is a nationally recognized expert on the Affordable Care Act and regularly contributes to client publications and conventions.

Michelle has built her career helping employers find the right coverages for their employees. Her principal focus has been on simplifying the entire benefits process for her clients and helping them through all the intricacies of the ACA. In a climate where quantity tends to overrule quality, Michelle remains committed to her clients’ best interests and works tenaciously to see that those interests are fully accommodated.

Since joining MMA, she’s earned top business development awards while maintaining a high client retention rate, largely due to her dedication to service delivery and reputation for delivering strategic solutions to clients. Her history of accomplishment has made her a respected force not only within MMA, but also within the broader marketplace.

Michelle has over 31 years’ experience in insurance and employee benefits. Michelle has worked for some of the largest consulting firms in the Midwest.  With a strong underwriting and compliance background, Michelle has consulted with firms of all sizes offering creative solutions in today’s challenging health and welfare environment.