Shannon P. Alfonso

President & CEO, Florida Region

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Contact Information

MMA Florida, Fort Lauderdale, Florida

Shannon is the President of Marsh & McLennan Agency’s (MMA) Florida Region; a wholly owned subsidiary of Marsh. 

As Florida’s Regional President, Shannon oversees 6 offices around the state, delivering exceptional employee benefits and risk management solutions to over 4,000 clients.  Shannon leads a team of 175 regional colleagues committed to being the world-class leader.  Through her direction MMA Florida is working to revolutionize the industry and their clients’ experience. Shannon’s more than 20 years of experience in the commercial insurance industry brings with it a strategic focus on innovation, marketplace engagement, corporate transparency, regulation and compliance, as well developing and maintaining strategic alliances, and managing community relations.

Prior to being named President of MMA Florida, Shannon held several senior executive level positions for Seitlin Benefits, the last being President & Benefits Practice Leader.  Seitlin Benefits was acquired by MMA in 2011.  

Before joining MMA, Shannon was with Connecticut General Life Insurance Company (i.e. Cigna) for 10 years, underwriting and managing mid to large employers’ health care programs.

In addition to various local and national board memberships within the insurance industry, Shannon serves on the Executive Leadership Committee for Marsh & McLennan Agency where key strategies and innovation are prioritized on both a national and regional basis.

Shannon is actively involved in serving community organizations. She is a member of the Tocqueville Society for United Way; and serves on the Executive Cabinet for the Broward Heart Ball to benefit the American Heart Association.

Shannon has a B.A. degree in Accounting from Belmont University in Nashville, Tennessee.