Susan Sanders currently manages client services and operations for the employee benefits department. She rejoined J.W.Terrill in 2014 to manage development and launch of TerrillChoice, our private exchange.
Susan brings consulting, operational and financial knowledge along with 30 years of employee benefits experience to the J.W. Terrill team. She began her career with a third party administrator and has since worked on the consulting and carrier sides of the industry. Most recently she managed a multi-market large group account management team for Aetna. In this role she was responsible for overall client retention and financial results.
Susan is an active member of the Phi Mu fraternity alumnae supporting the organization’s philanthropies and serving as the St. Louis University Chapter Adviser.
Susan earned a Bachelor of Science degree in Business Administration from the University of Southern Mississippi and holds a Certified Employee Benefits Specialist (CEBS) designation.