Working closely with the sales leadership and executive management, Tara leads MMA's employee benefits service team to ensure the delivery of uncompromising customer service. So far, while at MMA, she has developed a new client service delivery plan, and refined and instituted a new business model that elevates employees while enabling greater levels of client satisfaction while overseeing continued growth in the department.
Tara has worked in the employee benefits industry since 1999. This, along with her previous work as a human resource professional, helps her ensure client expectations are being proactively addressed. Her HR background combined with her history of account management and benefits administration provides clients and employees with a well-rounded and understanding advocate.
Tara's knowledge and abilities have not gone unnoticed by others. She has been invited to participate in multiple insurance carriers panels and is a regular contributor to Marsh & McLennan Agency's benefits practice conferences and meetings.