Information
Contacts
In 2012, Brower Insurance Agency joined forces with Marsh & McLennan Agency (MMA) as its Midwest hub. Joining MMA enabled Brower to provide optimal services to their clients, pursue new business opportunities, and foster a workplace where each individual may excel. Since then, we have continued to expand our presence in the Midwest region.
- In 2014, we acquired Kinker-Eveleigh Insurance Agency located in Cincinnati, Ohio.
- In 2016, we acquired Benefits Resource Group located in Cleveland, Ohio.
- In 2020, we acquired Schaumburg, Illinois-based Assurance Holdings, Inc., one of the leading independent agencies in the U.S.
Assurance now operates as MMA’s Midwest regional headquarters under the leadership of Anthony (Tony) Chimino, CEO of Assurance. Founded in 1961, Assurance is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country.
MMA Midwest has over 180 employees in our four Ohio offices in Dayton, Cincinnati, Columbus, and Cleveland. Our Illinois offices have over 525 employees working out of Schaumburg and Chicago.
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Claims Reporting - Midwest
To report a claim, please call (937) 228-4135 or 1-800-949-1167.
If the call is after standard business hours (8 a.m. – 4:30 p.m. EST), please follow the emergency claims reporting prompts for immediate assistance.
Certificate of Insurance Request (Condominium) - Midwest
To submit a condominium certificate request, please email mmamwcertificates@marshmma.com. Unless otherwise noted, we will send the certificate to the email address that made the initial request. If there are special delivery instructions or if you have any questions or comments, please provide the details in your email. After you send the information, please allow 24 hours for a response.
CSR24 - Midwest
CSR24 is our 24/7 service and support client portal. Offerings include online Certificates of Insurance, after-hours claims reporting/assistance, and policyholder self-service. If you have any questions or need assistance, please contact your local Marsh & McLennan Agency service team at 1-800-949-1167. Click here to login.