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Shifting workforce expectations

Talent retention and recruitment are a persistent concern for businesses as they struggle to adapt and adopt practices that reflect what people really want out of work. 

What's trending in talent and culture?

Employees crave purpose. 
Employees want to help define their work by adding value to society and contributing to the purpose of an organization. Paying attention to purpose is an opportunity to meet employees where they are.

Diversity, Equity & Inclusion (DE&I) programs lack action. 
From 2021 to 2022, there was no increase in the number of organizations with a DEI strategy. The lack of DEI success means employees are impacted directly and personally, contributing to attrition and resignations.​ [1]

Empathy is key. 
When employees are disengaged and rejecting the idea of climbing the ladder at work, people grow tired of going above and beyond for organizations that don’t reciprocate their dedication. Focusing on well-being and work-life balance is a starting place where employers can make progress. [2]


of employees are reconsidering the work they do because of the pandemic. [1]


of employees who recently quit their job cited a lack of belonging at work as a critical reason for leaving. [2]


of the U.S. workforce are “Quiet Quitters,” defined as people who do the minimum work required and are psychologically detached from their job. [3]

How can you manage shifting employee expectations?

It's a two-fold endeavor: consistently communicate with your employees and ensure you're offering the benefits they're looking for.

Download our 2023 Benefits Trends Report to learn more about shifting workplace expectations.