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Senior Living

Building thriving, sustainable communities.

We recognize the challenges senior living providers face in managing complex risks, controlling rising costs, and attracting and retaining top talent—all while delivering quality care. Our innovative senior living risk solutions are designed to lower the total cost of risk, ensure regulatory compliance, and enhance both operational and financial stability. We specialize in senior care organizations, such as:

  • Assisted living and skilled nursing
  • Home health
  • Hospice care
  • Life plan communities
  • Independent living and active communities
  • Rehabilitation and memory care

Senior living industry solutions

Our senior living risk solutions provide clinical boots-on-the-ground risk management. We focus on value-based care, loss mitigation, and claim advocacy so you can focus on providing exceptional care.

Claims advocacy and management

We assist you from incident to resolution, managing and mitigating all claims, including professional and general liability.

Analytics and data insights

We use proprietary assessments and benchmarking tools to help you control costs and make informed decisions for a sustainable future.

Resident and employee safety consulting

Our nursing and clinical experts use proven strategies to reduce the frequency and severity of risks to residents and staff in senior living.

Optimized employee health and benefits

We help reduce staff shortages and improve retention with affordable health benefits, focused mental health and well-being programs, and expert HR support that enhances engagement and culture.

AI and cyber risk consulting

Healthcare remains the costliest industry for cyber breaches. We offer tailored services to assess, mitigate, and insure cyber risks.

Litigation and liability

Our in-house third-party administrator (TPA) services manage litigation strategically and cost-effectively, while proactively driving better claims outcomes.

Building resilient & sustainable senior communities.

Learn how long-term care organizations can help mitigate potential challenges. Equip your business with the knowledge needed to thrive in a competitive market. 

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Meet Debbi, our national senior living practice leader.

Debbi Czarnecki

Senior Vice President & Practice Leader
Schaumburg, IL

Learn More

Marsh McLennan Agency Alliances

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Frequently Asked Questions

Our team includes professionals with hands-on experience in senior living communities, from nursing to administration. Our TPA claims examiners, most of whom are licensed attorneys, average over 20 years handling healthcare professional liability claims.

We support the full scope of senior living and quite frankly, we just do it differently.

Our proprietary captive insurance offerings for senior living deliver general and professional liability coverage, large deductible reimbursement, and innovative risk solutions that provide greater control, customized coverage, effective litigation management, investment income, and simplified portfolio growth.

Our PSO empowers you to make data-driven decisions that enhance resident safety and quality of care. It keeps eligible patient safety information confidential and federally protected under the Patient Safety and Quality Improvement Act (PSQIA).

Our compassionate approach helps senior living communities manage sexual abuse and assault risks through assessments, prevention strategies, and tailored coverages that safeguard residents and staff.

Meet a senior living specialist.

Featured Insights

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The Workforce Crisis Driving Liability Risk in Senior Living

04/06/2026
Female nurse and businesswoman talking while walking through hospital hallway. Copy space.

Integrating Risk, Coverage, and Care: A New Model for Protection

12/09/2025
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Healthcare Recruitment and Retention Strategies to Support Workforce Stability

10/27/2025
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