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July 25, 2025 - LIMITLESS Magazine

There’s No Business Like Show Business

Entertainment Broker Winnie Wong makes sure film, TV, and commercial productions have the right coverage.

High-octane stunts, deep-sea hazards, dazzling pyrotechnics, and even the occasional wolf—it’s just another day at the office for Winnie Wong. As an entertainment broker with Momentous Insurance Brokerage, a Marsh McLennan Agency (MMA) company, Wong specializes in safeguarding the unpredictable world of TV and filmmaking. She partners with both independent filmmakers and major production studios to ensure their projects are protected against risks, both obvious and unexpected.

“It’s not all glitz and glamour,” Wong says. “Filmmaking does not just involve sitting around and talking; filmmakers must make it interesting with action, drama, stunts, or some type of climactic element. Each one of these opportunities has different risks—some giant, others easier. My job is to provide the best protection possible.” Over the past two decades, Wong has become a trusted advisor to producers of big-budget blockbusters, independent features, documentaries, commercials, and reality TV shows. She tailors comprehensive insurance policies that cover everything from cast and crew to equipment, props, travel, and animals, ensuring that every essential element of a production is secure.

“I strengthened my knowledge by the experience I have gained from my clients. My book of business is composed of an assortment of multimedia clients, which I describe as spinning plates; I need to address each one and not let a plate fall. I work in tandem with an assortment of different exposures happening at the same time and must manage it,” she says.
 

Winnie’s first act 

Wong hasn’t always been the go-to insurance broker for the Hollywood elite. Her insurance career began in Pennsylvania, where she obtained a degree in public administration with a minor in law. Instead of going to law school, she helped companies navigate employment practices and directors’ and officers’ liability insurance. But she was destined for something bigger. So, she packed her bags and headed west to California.

“I’d been in the insurance world for about three or four years when I started looking for an adventure. I wanted a challenge,” she says. “I’ve always been an avid fan of entertainment and was intrigued by the entertainment industry. I ended up looking around, saying, ‘What about concentrating on entertainment?’ And a recruiter said, ‘Hey, there’s an entertainment spot ready for you if you want to interview.’ And that was it.”

As an account executive, she filled in for risk managers of different divisions of a studio while they took their lengthy vacations—sometimes two weeks at a time. She had to be a quick study, learn their job, and do it well. Though the change coincided with another busy time in her life—becoming a parent—Wong was tenacious and took every opportunity to gain experience in the entertainment world, laying the foundation for the career she would go on to build.

“It takes years to understand entertainment,” she says. “I challenged myself to learn as much as possible. I became an aficionado, viewing contracts, putting together appropriate coverage in place, and making sure everything was shipshape,” she continues. “My trajectory was to be a great senior account executive, but I aspired to more. The only way to break through the glass ceiling was to springboard to another agency. I did—and I eventually ended up at Momentous.”

The good, the bad, and the ugly

During Wong’s tenure as an entertainment broker, she’s seen (and insured) it all. She has launched an errors and omissions program for film associations, found fair use policies for documentary filmmakers, written blogs for film associations, and published a book in 2013, with an updated edition coming this year. She has also faced and secured coverage for some less-common scenarios, such as securing cast coverage for a film with lead actors in their 90s and insuring a fleet of luxury vehicles and their professional stunt drivers for a car commercial.

For instance, she represents a long-running reality TV show chronicling the challenges of crab fishing in the Bering Sea. “When the producer said we were going to be following crab fishermen, I said, ‘Wait, isn’t this the deadliest job in the world?’” Wong recalls. But she rose to the occasion, though finding coverage wasn’t easy.

How do you insure an innovative but potentially hazardous and costly production? One step at a time, Wong says. At first, underwriters didn’t want to touch the production with a 10-foot pole, but Wong broke down the show’s insurance needs into easy-to-digest bites—workers’ compensation and accidental death coverage for the fishermen and camera operators, protection from potential liabilities related to the Jones Act—a maritime law that enables sailors to sue employers for injuries sustained on the job— coverage for the camera equipment, contingent watercraft coverage, and the list goes on.

They were like, ‘Winnie, there’s too much risk,’ and I said, ‘What are we going to need to get this insured?’” Wong recalls. So, she made some tweaks with the producer and made the impossible possible.

Speaking of dangerous jobs, Wong recently insured a renowned filmmaker who was documenting the relocation of a pack of gray wolves from British Columbia, Canada, to Colorado. That project understandably required some extra considerations.

“So, the director said we’re going to be in the plane, then she has to film the release of the wolves—it’s all very important footage that has to be captured,” Wong says.

“Great! You’re going to need coverage,” Wong recalls telling the director. “There were security and safety issues, contingent helicopter coverage to secure, accident, death, and disability coverage for the director and director of photography, and certificates had to be issued. There were risk management discussions conducted, including concerns regarding weather delays. But we did it. Thankfully, we got the shot.”

Flipping the script 

For every project Wong has successfully insured, there’s been another that required a complete rethinking of liability, like when the creators of a streaming talk show series pitched an idea that sounded fun—in theory. They proposed that the host would wrestle three 14-year-old boys. Enter Wong, stage right, with a rebuttal.

“Wait, what?” she questioned. “I said, ‘Young boys could get hurt and are not experienced with team wrestling. This scene will need a stunt coordinator and will need to be loss-controlled.’ The production team came back and said, ‘Winnie, we are going to make sure the teens are preselected and insured for workers’ compensation. In addition, we will establish a wrestling ring with mats and require that the teens wear helmets.’” 

Potential crisis averted.

Another project, a romantic comedy, was set on a voyage to Antarctica. The crew wanted to make the production look as realistic as possible—with penguins. As it was impossible to get a full production team to actually travel that far from their filming location in South America, the filmmakers digitally added the penguins using a green screen.
 

Giving the green light 

As Wong looks back on her years in the entertainment industry, she acknowledges that it “takes a village” to get each project made. Her role is to use her expertise to guide the producer or filmmaker through the process to ensure the best and safest outcome.

“I am a cheerleader for every filmmaker. Of course, not all of them are making big studio films, but each one of them has a reason for doing their project. So, we must hold their hand through it,” she says.

The entertainment industry is fast-paced, and it requires being quick on your feet to ensure the people and equipment are safe. Wong says the secret to her success is taking the time to learn as much as she can about the industry, asking questions, being able to communicate well, and balancing practicality on set with support.

“It’s not that I have that better skill set than most other brokers,” she says. “I’ve just been in the trenches longer. I’m a woman who cares about details and makes sure that people are taken care of. I love happy endings.”

Winnie’s wildest claims

In her 20-plus years in the entertainment industry, Wong has heard every kind of claim, from run-of-the-mill to off-the-wall wacky. Here are three of her most memorable.

  1. A television production company that I insured had a number of star trailers that were stolen over the course of a weekend. A police report was filed, and luckily, the trailers were able to be retrieved, minus the equipment. However, the following week, another star trailer was stolen. The head of transportation started investigating because he always kept the trailers locked at night. He asked the rental company whether each trailer had different keys, and it turned out that the company used the same key for all the trailers. The problem was resolved—the rental company changed the locks on all the trailers.
  2. A production company was scheduled to film an all-day outdoor scene, but an unanticipated storm interrupted filming. Due to possible lightning strikes that could destroy property or cause injury, the police department made them shut down for the day. The production company reported a claim under their production package policy, and the insurer stepped in and reimbursed them. In the end, the production company did a reshoot weeks later to complete the outdoor scene.
  3. A commercial producer needed iPhones delivered to his film crew. He was shorthanded and decided to have 10 iPhones (in a Pelican case) Ubered to the production office. Upon arrival, it was discovered that seven were missing. The producer immediately called the driver but never got a response. Our adjuster contacted the ride-share company, and they advised that they are not responsible for any items lost or stolen. The drivers are independent contractors, and Uber cannot guarantee the return or reimbursement of the items. Fortunately, the insured took pictures of the iPhones before shipping and when they arrived at the production office. The lost photographs were submitted, and the adjuster thoroughly examined both the photographs and their metadata. As the claim was considered a theft, the insurance company paid the loss, less the deductible.

To read more articles like this one, check out the current issue of LIMITLESS Magazine.