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As the situation in Ukraine evolves, businesses should be mindful of potential risks to their people, assets, operations, or supply chains in the region and globally. Marsh, as part of the Marsh McLennan family of companies, has created a page with information, tools, and resources related to the Russia-Ukraine conflict. Please visit the page for the latest information.


Marsh McLennan Agency’s ties to the Roanoke community date back to 1916 when the insurance agency was founded by Thomas Rutherfoord.  Situated in historic downtown Roanoke, the office initially built their expertise around the construction industry, surety bonding, and innovative business insurance solutions.  Today, the Roanoke team specializes in finding the right insurance, bonds, and employee benefits solutions to fit the goals of regional businesses. Our colleagues bring passion, experience, and innovation supported by the substantial global resources available through Marsh McLennan affiliates to create limitless opportunities for local businesses.

110 Franklin Road SE
Roanoke, Virginia 24011

(540) 982-3511

Local Support | Global Reach

Client Tools

CSR24 provides online certificates of insurance, certificate tracking, after-hours claims reporting and policyholder self-service offerings. If you experience trouble logging in, please contact your account manager.


Please refer to your Marsh McLennan Agency (MMA) invoice for specific payment options. All invoices sent to you from an insurance carrier must be remitted directly to the carrier per their invoice instructions.

Pay with Checking or Savings Account

Pay with Credit Card

Risk Management Center is a secure web-based risk management and safety platform designed to ease compliance, improve risk prevention efforts and results and relieve regulatory challenges.

We offer our risk clients access to the MMA Mid-Atlantic Training Center, which contains high-quality, online, employee training courses in 5 major libraries; Safety, Human Resources, Wellness, Environmental, and Health Care. 

Training Administrator Login

Employee Login

SurePath enables clients to manage their surety bond requirements through automation of administration, processing and reporting functions.

For after-hours, holiday, or weekend claims emergencies, please click here for a list of carrier claim reporting numbers.

If your carrier is not listed please call 1-866-214-7141.


Wide industry expertise.

Our promise is to connect you with our team of professionals who have specific expertise in your industry.