“In working with Radio Flyer, I’ve seen firsthand that the leadership team strives to ensure employees have a comprehensive, competitive, and cutting-edge benefits package that meets the needs of all employees at all stages of their careers and lives,” says Nellie Mulrooney, Account Executive, Employee Health & Benefits, MMA’s Chicago office. “At the foundation of all decisions made, the Radio Flyer leadership team unwaveringly puts employees first.”
FUNatical Customer Service
Radio Flyer’s strong internal culture also helps the company shine in the eyes of their target consumer: families with young children, building on the legacy of generations who grew up with their favorite red wagon taking them on every adventure. Treating these families with only the best service has been at the core of the company’s mission.
“Our brand was built on love and our mission is to bring smiles to kids of all ages and to create warm memories that last a lifetime,” Pasin says. “There are not many brands that have been a delightful part of people’s childhood for generations. This is inspiring and also comes with a sense of responsibility.”
That responsibility is demonstrated by Radio Flyer’s award-winning FUNatical customer service, which provides hands-on training, expert product knowledge, and fast, friendly help to keep Radio Flyers rolling.
“Radio Flyer cares equally for their customers,” says Blake Croson, VP, Business Insurance, MMA’s Schaumburg office. “I have been able to learn a lot about their quality control and product stewardship programs that oversee product development and ensure they are delivering the best, safest quality products to the marketplace.”
Soaring to New Heights
As Radio Flyer continues its trajectory to impact generations to come, it does so by staying true to the company’s origins while also evolving to meet the needs of today’s active families.
“We continue to expand on my grandfather’s legacy, building one of the best workplaces in the nation, providing world-class customer service, and implementing sustainability initiatives that improve the world for future generations,” Pasin says.
They’re reimagining concepts and transforming product lines to encompass new aspects of adventure. Today’s Radio Flyer is far more than a little red wagon: It’s also a convertible trike, a zippy scooter, an exhilarating go-kart, and an ultra-modern e-bike. The Radio Flyer of the 21st century truly is fun for the entire family.