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Best practices in developing a mental health strategic plan

There’s a lot of information out there about mental health—and that’s great. Mental health is an important part of any organization’s well-being strategy. However, not every organization has the bandwidth to track down reliable best practices to implement their own strategies. That’s why we created this playbook.

How to use this playbook

The Mental Health Playbook is a self-service tool. You can use it as a guide for the mental health dimension of your well-being strategy. You’ll find tips for developing a business case for your program, followed by a four step process to put it into action. Each of the four steps includes an aggregate of online resources for both employers and employees.

Developing the business case for mental health

Mental well-being is about feeling able to cope with the challenges of life. Organizations can support the spectrum of mental well-being in their workforce by building an environment free from stigma around behavioral health concerns. Use the prompts below to identify the why, what, and how of your strategy that can support your organization’s business priorities.

 

Why focus on mental health?

Potential strategy drivers

 

What opportunities exist to support the mental well-being of employees?

Potential opportunities
  • The organization’s overall culture of worksite mental health
  • The level of access employees have to evidence-based behavioral healthcare
  • The company policies in place (FMLA, sabbatical, use of PTO, flexible scheduling, parental leave, workers’ comp, etc.)
  • The professional development offered to managers and supervisors to provide support
  • How EAP data and critical incident response strategies are used

 

How will mental health and well-being be improved?

Potential tactics to improve mental health
  • Create a supportive, caring, and inclusive workplace culture that meets the needs of a diverse workforce.
  • Focus on whole person well-being in company policies.
  • Reduce organizational stress to prevent burnout.
  • Offer programs on mindfulness, resilience, and stress management
  • Provide mental health training to human resources, managers, and supervisors.
  • Reduce the stigma about mental health by becoming a StigmaFree Company.

 

National mental health resources

If you or someone you know is experiencing a mental health challenge or crisis, connect them to appropriate care. Below is a list of resources including websites, helplines and in-person support:

  • Call 911
    Ask for a mental health support team if appropriate
  • National Suicide Prevention Lifeline
    988
    1 800 273 8255
    1 888 628 9454 (Spanish)
    For TTY users, dial 711, then 1 800 273 8255
  • Crisis Text Line 
    Text HOME to 741741 or
    text to 988
  • Veterans Crisis Line
    988, then press 1
    1-800-273-8255 or
    crisis chat text: 838255
  • Disaster Distress Helpline
    1-800-985-5990 (call or text; press 2 for Spanish)
  • National Domestic Violence Hotline
    1-800-799-7233
  • National Sexual Assault Hotline
    1-800-656-4673 or text HOPE to 64673
  • Childhelp National Child Abuse Hotline
    1-800-422-4453 or text GO to 1-800-422-4453
  • Trans Lifeline
    1-877-565-8860
  • Trevor Line (crisis for LGBT youth) 
    1-800-850-8078
  • Crisis Text Line for Latinx community
    Text HOME or HOLA to 741741

  • Substance Abuse and Mental Health Services Administration (SAMHSA)
    1-800-662-4357
    Teletype: 1-800-487-4889
  • Eldercare Locator
    1-800-677-1116
  • National Alliance on Mental Illness Helpline
    1-800-950-6264
  • Empowerwork.org (work related mental health challenges)
    Text HELLO to 1-510-674-1414
  • National Eating Disorders Helpline
    Call 1-800-931-2237 or text NEDA to 741741
  • LGBT National Youth Talkline
    1-800-246-7743

  • NAMI Family Support Groups
    Call NAMI Helpline:
    1-800-950-6264 or text NAMI to 62640
  • Al-Anon Family Groups 
    1-888-425-2666
  • AlaTeen Support Groups
    1-888-425-2666
  • Codependents Anonymous (CoDA) 
    1-888-444-2359

Mental Health Playbook Contributors

  • Lisa Comerose
  • Betsy Nota-Kirby
  • Heidi Orstad
  • Courtney Patt
  • Erika Wieczorek

Please contact Diane Andrea with questions about the Mental Health Playbook.