As the situation in Ukraine evolves, businesses should be mindful of potential risks to their people, assets, operations, or supply chains in the region and globally. Marsh, as part of the Marsh McLennan family of companies, has created a page with information, tools, and resources related to the Russia-Ukraine conflict. Please visit the page for the latest information.

Foster a caring culture

Foster a caring culture in your organization.


A caring culture begins with empathy. 

Generally, empathetic workplaces have less stress, more trust, and greater employee engagement. However, this kind of culture is not built overnight. Leaders can lead by example by being vulnerable where they are comfortable and sharing what they do to take care of themselves.

Train supervisors on how best to support employees who are living with mental health challenges and how to actively listen and provide appropriate resources. Encourage employees to utilize available company and community resources whether it is professional support or self-help strategies.

You can also create an employee resource group (ERG) for mental health. The mental health ERG should provide a safe community for individuals to share their experiences and lend support to each other. 

Develop a communications strategy

Develop a communications plan to offer opportunities to educate employees through email, posters, well-being seminars, videos, and onsite presentations. Partner with internal marketing teams to craft supportive messaging to employees.

Establish a culture of caring

Offer stress management and other mental well-being courses

Establish mental health peer groups and employer resource groups 


Encourage employees to support each other. 

Resources to help your employees understand and practice empathy

The nonprofit Be There lists five Golden Rules to learn how to support someone with a mental health challenge:

  1. Say what you see
  2. Show you care
  3. Hear them out
  4. Know your role
  5. Connect to help

Mental health playbook steps