As the situation in Ukraine evolves, businesses should be mindful of potential risks to their people, assets, operations, or supply chains in the region and globally. Marsh, as part of the Marsh McLennan family of companies, has created a page with information, tools, and resources related to the Russia-Ukraine conflict. Please visit the page for the latest information.

Well-being Foundations Playbook Step 3: Foster a caring culture

A healthy workplace culture is one intentionally designed with elements that support health and well-being. Robust and consistent communication is key to promoting your organization’s health and well-being strategy.

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Establish the foundation of your workplace culture.

A workplace culture of health (CoH) addresses the following elements:

Supportive environment
Communications
External community connections and altruism
Policies and procedures
Executive leadership

Your corporate culture is the foundation of a successful well-being program.

How would you describe your culture?
What are your corporate values?
What information do you value?
What are your current people initiatives?

How do you want to define well-being in your organization?

What will be your definition of well-being?
What dimensions of well-being do you want to highlight?
What will be your mission and vision for your well-being program?

Other considerations to foster a caring culture

Based on a recent Harvard Business Review, it’s critical for business leaders to address employee’s total well-being, including their physical, mental, emotional and financial health, work-life balance, and social equity. Failing to address the intersectionality of diversity, equity, and inclusion (DE&I) and well-being does a disservice to employees.

The University of Washington defines diversity, equity, and inclusion in three parts:

“Diversity is the presence of differences that enrich our workplace. Some examples of diversity may include race, gender, religion, sexual orientation, ethnicity, nationality, socioeconomic status, language, (dis) ability, age, religious commitment, or political perspective in our workplace. There are many more.

Equity is ensuring that access, resources, and opportunities are provided for all to succeed and grow, especially for those who are underrepresented and have been historically disadvantaged.

Inclusion is a workplace culture that is welcoming to all people regardless of race, ethnicity, sex, gender, identity, age, abilities, and religion, and everyone is valued, respected and able to reach their full potential.”

The social determinants of health are the circumstances in which people are born and live. They are interconnected factors that influence our physical and emotional well-being, our ability to be productive in work and school, and our quality of life. Society expects employers to invest in comprehensive benefit strategies and external community partnerships that provide access to social resources that support overall health and well-being.

Addressing the social determinants of health is about levelling the playing field so that all employees have an opportunity to thrive. Organizations can support the social determinants of health of their workforce by building a workplace environment and culture that addresses the conditions in which employee populations live and work that affect their well-being, not merely focusing on individual lifestyle modifications alone (diet, physical activity, and stress).

Expenditure Reductions Associate with a Social Service Referral Program, Population Health Management
Supporting the Well-Being of your Underrepresented Employees, Harvard Business Review
Social Determinants of Health – An Employer Priority, Hero
Diversity, Equity, and Inclusion Definition, University of Washington
Marsh McLennan Agency’s “We Care” tool kit
Company Culture Isn’t Just What you Do – It’s Who You Are, Forbes
Workplace Health Promotion, CDC
7 Strategies for Building Well-Being into Corporate DNA, WELCOA
The 7 Benchmarks Evolution, WELCOA
Well Workplace Checklist Questions, WELCOA
Key Mindsets for Mastering, WELCOA
The Gallup Healthways Well-Being Index, Gallup
Promoting Employee Wellbeing, SHRM
Employer Tool Kit: Work Design for Health, Harvard University
Marsh McLennan Agency's Social Determinants of Health Playbook

Carriers often carry helpful resources, too. Reach out to yours to learn more.

Well-being Foundations Playbook Step 3: Foster a caring culture

Establish the foundation of your workplace culture.

Other considerations to foster a caring culture

Well-being Foundations Playbook steps

Evaluate Needs and Interests

Build Awareness

Foster a Caring Culture

Track Your Value on Investment

Well-being Playbooks