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Flexible Benefits and COBRA Administration

Keeping your employees connected to coverage

Whether they’re enrolling in flexible benefits, using a tax-advantaged account, or continuing coverage after a life event that makes them eligible for COBRA, your employees need clear guidance and responsive service. We help you manage flexible benefits and COBRA administration so they can keep the coverage they need.

Support that lightens your load

These programs work best with clear processes and steady follow-through. We handle the day-to-day work so the experience stays simple for your team and your employees.

  • Reduces administrative work for your HR and benefits teams
  • Helps you stay compliant and keep administration consistent
  • Makes enrollment, billing, and account management easier
  • Provides clear guidance on plan options and how each works
  • Offers reporting and insight into your program activity 
  • Delivers responsive support for employees and participants

What we handle

We manage flexible benefits and COBRA administration from enrollment and account setup to compliance, billing, participant service, and reporting.

Enrollment support

Help employees enroll in flexible benefits programs and COBRA.

Account administration

Manage account details, contributions, eligibility updates, and maintenance.

Compliance oversight

Keep required notices on schedule, meet regulatory requirements, and stay consistent across administration.

Billing and reimbursement

Handle premium billing, payment collection, and employer reimbursement.

Participant service

A dedicated service team answers questions and helps employees make the most of their benefits.

Reporting

Give you reporting and insights you can use to make decisions.

Employer and participant services

Whether you’re building a new program or enhancing an existing one, MMA provides the guidance and administrative support to help you manage flexible benefits more effectively. Our services include:
  • Flexible plan design – Mix and match flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), and health savings accounts (HSAs); add employer contributions; include dependent care and commuter accounts; and tailor eligible expenses to your plan.
  • Compliance – Get help from legally trained specialists with plan and regulatory questions.
  • SOC 1 Type II – Our controls over COBRA and flexible benefits administration are independently audited and attested.

MMA helps simplify the day-to-day administration of COBRA so your team can spend less time managing paperwork and more time supporting employees. Our services include:
  • Maintaining a central record of COBRA participants
  • Sending COBRA notices and coverage election forms
  • Sending premium notices
  • Collecting premiums and reimbursing employers
  • Notifying insurance carriers when COBRA coverage changes
  • Managing open enrollment communications for an additional fee
  • Providing compliance and day-to-day administrative support
  • Giving you portal access to participant data and reporting tools

Former employees need clear guidance to make informed coverage decisions. MMA provides the tools, communications and support to help them manage their COBRA coverage. These services include:
  • COBRA notices and coverage election forms
  • Premium notices
  • Notifications when coverage ends
  • Access to the COBRA member portal
  • Customer service support

Ready to get started?

Featured Insights

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The ACA’s Affordability Safe Harbor Percentage Increases to 10.22% for 2027

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Agencies Issue 2027 Notice of Benefit and Payment Parameters Final Rule

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