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Digital infrastructure insurance solutions

Protect your people, projects, and assets with insurance strategies for the complex risks facing digital infrastructure.

Protect investments. Preserve momentum.

Digital infrastructure is growing fast, bringing new pressures for people, projects, equipment, operations, and partners. Marsh McLennan Agency brings together industry expertise, business insurance, workforce strategies, and specialized digital infrastructure solutions to help organizations protect what they’re building, support their people, and keep moving forward.

Biggest risks in digital infrastructure

Companies in this space face a mix of risks, including construction delays, data center power availability, equipment failure, cyber incidents, supply chain disruption, workforce shortages, severe weather, regulatory requirements, and service interruption.

Because these issues can affect more than one part of the business, companies need a coordinated approach that recognizes how people, projects, equipment, operations, and partners rely on one another.

We combine industry experience with business insurance, data center risk management, and workforce support to help organizations respond in ways that fit their role in the digital infrastructure ecosystem.
 

Digital infrastructure at a glance

$3T

Estimated investment in digital infrastructure by 2030 (1)

50 GW

Projected U.S. data center electricity demand by 2030 (2)

456k

Estimated net new construction workers needed to keep pace with demand in 2027 (3)

People powering digital infrastructure

Digital infrastructure depends on more than money, technology, and physical assets. It also depends on specialized people who can build, operate, and protect mission-critical systems.

As organizations manage work with real safety concerns and operations that run around the clock, workforce challenges can quickly become business risks. MMA connects employee benefits, workforce strategy, and business insurance to help organizations attract and retain critical talent, protect their people, and keep operations moving.

Webinar: Digital Infrastructure Risks and Workforce Strategies

Join us for a practical conversation about the insurance and workforce strategies digital infrastructure operators can use to stay ahead of new risks.

Digital infrastructure FAQ

Find answers to common questions about digital infrastructure risk, data center insurance, and workforce strategy.

Digital infrastructure is the physical and technological foundation that allows information to be stored, processed, and transmitted. It includes data centers — including hyperscale data centers, edge data centers, and enterprise data centers — the power systems that keep them running, and the fiber, wireless, and telecommunications networks that connect them to users.

It also includes the companies that design, build, finance, own, and maintain these assets. Although their roles differ, they share a responsibility to keep critical digital services available, secure, and reliable.

A digital infrastructure company’s insurance needs depend on what it owns, what services it provides, and where it fits in the broader value chain. A contractor building a data center or colocation facility faces a very different set of exposures than the company that will eventually own the property or operate the computing environment.

The right insurance program should match the business’s real risks. It may need to address physical assets, construction work, employees, technology services, contractual obligations, and revenue that could be lost during an interruption. Rather than starting with a standard package of policies, companies should begin by understanding how a loss could affect their operations and the customers and partners that rely on them.

Digital infrastructure companies are growing in an environment where demand is rising faster than many projects, data center power infrastructure systems, and labor markets can keep up. A new development may be delayed by limited electrical capacity, unavailable equipment, or a shortage of skilled workers. Once a facility is operating, a data center cooling failure, cyber incident, or severe weather event can threaten uptime and customer commitments.

These issues are especially challenging because they are connected. A problem that starts with one supplier, contractor, or utility provider can quickly affect project schedules, operating revenue, and other businesses across the value chain.

A data center contains high-value equipment that must operate continuously in a carefully controlled environment. Data center insurance can help protect the building and its contents when they are damaged by a covered event, but the cost can go far beyond repairs.

An outage can interrupt customer services, reduce revenue, and create contractual disputes. A strong data center insurance program should consider both the physical loss and the wider impact of downtime. The right protection will depend on the facility’s data center power and cooling design, ownership structure, services, customer agreements, and ability to keep operating after an interruption.

The first step is to understand exactly what the business depends on to keep running. That means looking beyond the primary facility. A company may also rely on a specific utility, network connection, cloud platform, equipment supplier, or specialized service provider.

Once those dependencies are clear, leaders can estimate how an interruption would affect revenue, contractual commitments, and recovery costs. Business interruption insurance may provide financial protection after certain covered events, but it should be paired with continuity planning, backup systems, and realistic recovery assumptions. Coverage that looks adequate on paper may fall short if waiting periods, limits, or exclusions do not reflect how the business actually operates.

Digital infrastructure projects often involve valuable equipment, complex designs, demanding timelines, and many separate parties working under connected contracts. An insurance strategy should clearly address who is responsible for the work, who bears the financial consequences of a delay, and how coverage will respond if damage involves more than one contractor or project partner.

These decisions should be made early in the project. Waiting until construction is underway can leave gaps between the owner’s insurance, the contractor’s policies, and the coverage required under project agreements. Early coordination can also help address risks involving design errors, environmental conditions, imported equipment, and delays caused by physical damage.

Digital infrastructure depends on people with specialized technical and operational skills. When those workers are difficult to find or retain, the effects can extend beyond recruiting. Vacant positions may slow construction, increase overtime, place additional pressure on experienced employees, or make it harder to maintain safe and reliable operations.

The workforce may also be spread across job sites, remote locations, and round-the-clock shifts. Companies need to consider how fatigue, communication, training, and contractor oversight affect both employee well-being and business performance. In this environment, workforce risk is not just a human resources issue. It can influence project delivery, workplace injuries, continuity, and customer service.

Benefits can help a company compete for skilled employees in a labor market where several industries may be pursuing the same engineers, electricians, technicians, and project leaders. But an effective benefits strategy should do more than mirror what competitors offer.

It should reflect how employees actually work. Field-based workers, overnight teams, and employees in remote locations may need different kinds of support than a traditional office workforce. When benefits, leave programs, well-being resources, and employee communications are designed around those realities, they can strengthen retention and help employees stay productive and engaged as the business grows.

A digital infrastructure loss rarely stays confined to one department or one insurance policy. An equipment failure may damage property, interrupt service, and prevent the business from meeting customer obligations. A construction delay may affect financing, lease agreements, and projected revenue. A workforce shortage may increase safety concerns while also threatening the project schedule.

A coordinated strategy helps the business look at those consequences together. It gives leaders a clearer view of where responsibilities sit, how insurance policies work together, and which risks should be reduced through operational controls or contract terms rather than transferred to an insurer.

Investors should look beyond projected demand and long-term revenue. The value of a digital infrastructure asset may depend on whether it can secure enough power, complete construction on schedule, and keep operating reliably once customers are using it.

Risk and data center insurance due diligence can reveal issues that may not be obvious in the financial model. Inadequate property values, restrictive coverage terms, dependence on a single utility, or unresolved environmental conditions can all affect the cost and performance of an investment. Reviewing these exposures before a transaction can help investors make better-informed decisions and address potential problems in the deal structure.

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